Vet clinic software and a grooming booking system: Fill your schedule without the phone calls

Free CRM + ERP for clinics, groomers and pet hotels, plus a page in the Vetness app where pet owners find and book you 24/7.

Vetness schedule: day view with a column for each specialist and the day's appointments
Vetness mobile app: day schedule with bottom navigation

Online booking

Clients book you 24/7, wherever they find you

Pet owners find your page in the Vetness app and book without calling. Your specialists and your website take bookings too.

  • Your page in the Vetness app, open for booking 24/7
  • A page for each specialist, to share with clients
  • A booking widget on your website
  • Promotion if you want it: top of search, homepage, events board, referrals
Business page published in Vetness, with the price list of services and durations
Example with sample data
Today's appointments with statuses: visit done, confirmed, no-show, awaiting payment, cancelled
Example with sample data

No-show protection

Fewer no-shows, less chasing

A reminder goes out before every visit, and the rules are clear before the client books.

  • A reminder a day before every visit
  • Cancellation rules shown to the owner before they book
  • Prepayment for selected services, such as ultrasound or surgery Coming soon
  • Deposits and cancellation fees Coming soon
Add your business

Client retention

Reminders bring owners back for the next visit

Each vaccination stores its next date. The owner is reminded and books with you again.

  • Client base: owners, pets, visits and notes; patients without accounts too
  • Reminders for visits, vaccines and hotel requirements
  • Chat, and reviews only from real visits
  • Packages and events: vaccination days, lectures, paid events
Pet card with vaccinations and next due dates
Example with sample data
Specialists list with roles, cabinet access and upcoming appointments
Example with sample data

CRM + ERP

Clients, bookings, staff and money in one system

Run the whole operation from one place, with access that matches each person's job.

  • Schedule and team: roles, shifts, holidays, several branches
  • Access by role: specialists see only their schedule and patients; reception never sees diagnoses; every action is logged
  • Stats and weekly digest: revenue, load, no-shows
  • Payments and finances: prepayments, deposits, refunds, payouts Coming soon
Add your business

Coming soon

  • Inventory and medicines
  • Invoices and fiscal receipts
  • Payroll: salaries and % per specialist

Pricing

Free to use. Pay only for online payments and promotion.

CRM + ERP0 EUR

Your page in the app, booking, schedule, team, records, hotel grid, stats, AI.

Online payments—

Only on prepayments taken online. Paid at your venue: no commission.

Promotion — optional—

Featured listing, top of search, homepage. First venues in each city get free credits.

No risk to switch. Bookings sync to Google or Apple Calendar and alerts go to Telegram, so Vetness runs next to your current software. Invite a colleague: you both get a bonus after their first online booking.

All plans and prices →

AI Set up in minutes

From a photo of your price list to live bookings

  1. Photograph your price listA photo, PDF or Excel file becomes a draft page with services, prices, hours and specialists.
  2. Check it and invite your teamYou review the draft before it goes live, then add your team with their roles.
  3. Start taking bookingsYour page goes live in the Vetness app; add the widget to your website.

Then manage it in plain words: “close Saturday”, “add a vet”, “revenue this week?”. Every change waits for your OK. The model runs on Vetness servers and your data isn't sent elsewhere. Prefer your own AI? Connect ChatGPT or Claude.

Add your business
AI setup wizard: describe the business or add a price list, then review the draft
Example with sample data

Solutions by business type

One listing, one calendar — even for a clinic with grooming and a hotel

  • Visit notes: complaints, exam, diagnosis, treatment, files
  • Vaccination due dates trigger owner reminders
  • Staff-only notes; reception never sees diagnoses
  • Prepayment for ultrasound or surgery; history from other clinics with consent
Visit note · RexToday, 10:30
Weight31.2 kgTemp.38.6 °CNextin 1 year
Procedure: rabies vaccination. Healthy, no reactions. Owner reminder scheduled26.02.2027
Example with sample data

Integrations — with honest statuses

What works today and what's next.

Works today

Calendars and alerts

Bookings sync to your calendar; alerts reach you in Telegram or by email.

  • Google Calendar
  • Apple Calendar
  • Telegram
  • Email

AI assistant

Run the business in plain words — with your own ChatGPT or Claude, or the Vetness assistant. They prepare changes; you press Apply.

  • ChatGPT (MCP)
  • Claude (MCP)
  • Vetness assistant Coming soon

Coming soon

Online payments

  • Przelewy24 / BLIK
  • Stripe
  • LiqPay
  • monobank
  • WayForPay

Import

  • CSV
  • Excel
  • iCal Planned

Planned

  • Accounting export
  • KROPiK registry (PL)
  • e-vet passport, Diia (UA)

Need another integration? Tell us which one.

Security and compliance

Secure sign-in

Two-step login, passkeys and bot protection on forms. Medical-record access log for GDPR.

Rules for Poland and Ukraine

Licences, GDPR, rabies, cash registers, microchips — checklists with official sources and monthly reminders.

Questions from businesses

How much does it cost?

The CRM + ERP and your page in the app are free. You pay a commission only on online payments, and for promotion if you choose it.

How fast can we start?

Upload a photo, PDF or Excel of your price list and AI drafts your page with services, prices and hours. Review it, invite your team, and you can take bookings.

Do we have to replace our current software?

No. Bookings sync to Google or Apple Calendar and alerts go to Telegram, so you can run both side by side. Import from other CRMs is coming soon.

Can we run a clinic, grooming and a hotel together?

Yes. One listing, one calendar and one patient record for all three, and several branches in one account.

Who sees the medical records?

Only staff with the right role. Reception sees bookings, not diagnoses. Owners decide whether other clinics can see their pet's history.

Which countries and languages?

100+ countries, with their currencies, time zones and addresses. The dashboard is in English, Polish, Ukrainian, Russian, Spanish and Portuguese.

Start taking online bookings — free